This has been driving me crazy for the last few weeks so I am going to vent.
Like an endless stream of spam!
I recently switched to T-Mobile from Verizon in order to pick up the Nexus S handset. I’ll discuss my thoughts on the Nexus S and that switch in an up coming post. Today I just want to talk about T-Mobile. From the moment I activated my phone, I started receiving what were essentially spam text messages. From what I can tell, whoever had the number I now have before me has a Yahoo! email address that receives nothing but spam. I know this because that individual also decided these messages were important enough to send text notifications about each time they got an email. I am now the proud recipient of said notifications.
I have called T-Mobile to take care of this twice. Both times, when I was finally able to get a person on the phone, they were extremely friendly and understanding. Unfortunately, they also appear to be wildly incompetent. Each conversation concluded by them telling me that the number I am receiving texts from has been specifically blocked and that all text messaging has been totally blocked on top of that (don’t need it; use Google Voice for everything). I promptly receive a message from T-Mobile saying the changes have been made. Great. Excellent. This is exactly what I wanted. Then, a few hours pass and right when I start to believe I am finally free from the spam, I receive the urgent announcement that “contact@SmallBassShop.com” wants me to know that I can “View Singles in SAN FRANCISCO at Match=2Ecom…”.
This is absurd. There is no excuse for me receiving even the first message after activating my brand new account, but hey sometimes things just happen. I understand and I didn’t get worked up about it. But seriously, making me call you at least 3 times to have a single number correctly blocked is completely unacceptable. If I am not able to permanently fix this when I speak with yet another empathetic, friendly employee tomorrow I will be canceling my account, retailing my Nexus S for a net profit, and buying a damn iPhone on Verizon.
Yeah I started getting spexts (spam+texts) when I got the droid. Like a shit ton of them. It was Will’s old number so I just figured he’d signed up for a bunch of stupid deal, but now I have my old number back and i’m still getting spexted. Could it have something to do with Android itself? Sort of like the way there are apps you can’t delete because their companies have contracts with google or whatever? Or have I been going around putting my name on mailing lists all these years without even knowing it…
Not sure. That may be different. Are all of those messages coming from the same number? Have you tried responding with “Stop” or “Unsubscribe”? Those should work for many ‘spexts’ though not with mine current situation.
The title calls T-Mobile “mildly” incompetent and the posting refers to the T-Mobile representatives as “wildly” incompetent. What a difference a letter makes!